
This is the last in a series of interviews with Etsy entrepreneurs.
It was through social media that Kathy Swenning first heard about Etsy. Kathy is a polymer clay artist that specializes in custom beads and jewelry. In this interview, learn how Kathy started her Etsy Shop – Roz Petalz Studio.
What brought you to become an Etsy shop owner?
I heard about Etsy from a fellow crafter on a social networking site. I was tired of the high fees on Ebay, so I gave it a try.
How do you market your business?
Facebook, My Space, Business cards handed out at local fairs & included in my packaging (from all online sales).
How has social media helped your business? What have you found works best for your store?
Facebook has proven to be helpful. I can link my Etsy items to post when they go up in my shop. They also have a helpful Etsy app. I have gotten several custom orders that way – my page is set to public so anyone can view it.
What is your favorite part of being an Etsy store owner?
Low fees – no charge for store setup, etc. I especially like the “Street Teams”. I belong to two – PCAGOE (polymer clay artists guild od etsy) and Ct. Etsy Team I have participated in promotions and shows as a result of this.
What are some of the ways that you find Etsy helps in your success as a store owner?
Etsy promotes alot on their own – our success is theirs! Also the Virtual Labs has lots of good tips and ideas that have helped me along the way with suggestions for picture taking, tagging & more. The Custom section has also allowed some additional sales.
What advice would you give new Etsians just starting out?
List a few items each day instead of all at once, so you don’t get buried in the “pile” of new listings. Also, make sure your name reflects your business. I changed mine as a matter of fact due to advice from fellow Etsians. I was using my Ebay I.D. (KathyS711); decided it was better to be more recognizable to Etsy customers. Buyers on Ebay want something for nothing. Etsy buyers appreciate handmade!!!!!!
How did you come up with your shop name?
Roz Petalz Studio is the name of my business – named for my daughter, Hannah Rose.
How do you brand yourself to make your shop unique?
I make my product speak for itself. My items are one of a kind and affordable.
Do you feel a sense of community among the Etsy shop owners?
Yes! I have had strangers contact me with advice, etc just because they wanted to help a fellow “Etsian”. I have also done the same.
How do you connect with your buyers?
I respond ASAP to purchases and custom requests, etc. I include a thank you note and small “freebie” with every item. I also wrap my items with attractive packaging, etc. Most importantly, I ship FAST & leave feedback as soon as I get paid.
Visit Kathleen’s Etsy shop at http://www.etsy.com/shop/RozPetalzStudio
Follow the Roz Petalz Studio blog at http://rozpetalzstudio-kathys711.blogspot.com/
Visit the Roz Petalz Studio website at http://www.rozpetalzstudio.com/
Become a Facebook Fan at http://www.facebook.com/RozPetalzStudio
Julie Barnes is the author is this post. Julie is excited to be living in Generation E – the age of the Entrepreneur. As a writer, she enjoys writing about all aspects of the entrepreneurial journey. She enjoys interviewing entrepreneurs whose experience and wisdom can inspire others to follow their entrepreneurial dreams. Julie lives and works in the Kansas City suburb of Overland Park, KS with her husband Ron, lovable dog Hank, and sweet kitten Sammy. You can visit her site at www.julieabarnes.com. Follow Julie on Twitter at @JulieBarnesKS. Become a Facebook friend at Julie Barnes.







