Elaine Bliss is best known for her feminine graphics, illustrations and brand identities; Elaine has been using her artistic ability to create feminine and French inspired designs since she graduated from Lancaster Tech in Pennsylvania, with a certificate in commercial art. In this interview, learn how Elaine utilizes Etsy as an artist to generate more revenue into her business.
What brought you to become an Etsy shop owner?
Probably the same reason I used eBay for a while, the traffic. Their SEO (search engine optimization) is phenomenal. They also cater to artists which very few places do. I love that. I purposely avoid any place that calls artist and designers “Artisans”. It`s just not that same.
How do you market your business?
I mainly twitter and blog. Facebook had just become one of those indispensable tools and I have a fan page. Even though I have my family as friends, I keep it 99% professional. I try not to rant or post my opinions. But I share lots of tidbits to my “art” and home life. It helps humanize you and make sales.
How has social networking helped your business? What have you found works best for your store?
It`s had to “socialize” in order to make the sale. Takes time away from designing at my studio. So I automate my “socializing” with services like Ping.FM, Tweetdeck and Twaitter. Social networking does have the advantage of making your brand so personal; your clients will always know the owner of your store. There is no middle man or any degree of separation. The connections are deeper; therefore you stride harder to make your client happy. They in return, come back and buy. It`s a win-win.
What is your favorite part of being an Etsy store owner?
I would have to say that sense of “small community” even though they are huge. You can always get an email from their support team. It is very organized, so everyone feels like they have a special place.
What are some of the ways that you find Etsy helps in your success as a store owner?
I like how they showcase other artist that have quit their day job and made it on Etsy. They share their tips and motivate you to keep going. Secondly, their seller newsletters are full of information. They even have a manual of Etsy`s best practices and the best ways to sell.
What advice would you give new Etsians just starting out?
Be YOU. Having a unique vision and an unique product makes you money and it`s rewarded. You have no idea how many times I have seen the marketplace get crowded with the same things over and over. Tight competition helps no one. Originality is always the best marketing strategy there is. Also, don`t give up! It took me a few months to get a sale. However, if you are thinking about opening a store, do it just before a holiday. You are almost guaranteed a sale and it gets you motivated to do more.
How did you come up with your shop name?
Well I have three shops, one after my name, which I have to be honest; I was shy about doing the blatant self promotion. 8thLove.etsy.com is the store where I sell the fun stuff I find in my treasure hunts and the name came from the 8 things I love the most, the last or 8th love is paper. Rouge Press is my latest shop and I create letterpress stationery. Rouge is red in French. I am a Francophile and this store paid homage to that. Plus red is a great feng shui color for business!
How do you brand yourself to make your shop unique?
Fortunately, I am my own graphic designer and my own worst client. I change my mind about every six months. I print all my own collateral, so I get to personalize every single detail of my operations. From my twitter account to Etsy avatar, to me it`s important to make sure everything is consistent.
Do you feel a sense of community among the Etsy shop owners?
Yes, many shop owners a willing to share tips and secrets on how they got started. Not just on the forums but by simply asking them.
How do you connect with your buyers?
Besides pretty packaging, I like to add a sample card or some letterpress hang tags. A free something is always appreciated. I also like to write a note by hand in the package or print a Merci Beau Coup note, later mailed to their home with a discount code. The latter is so cute that they always come back.
For more information about Elaine Bliss and her Esty shops visit www.ElaineBiss.Etsy.com, or www.RougePress.Etsy.com. You can also visit her main website at www.ElaineBiss.com, follow her blog at www.ElaineBiss.Blogspot.com, or for more information about her stationary visit www.FashionableStationery.com.
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Julie Barnes is a Freelance Writer focusing on her passion of entrepreneurship. Julie published “So You Want to Start a Business…Now What?” in December 2009. Julie lives and works in the Kansas City suburb of Overland Park, KS with her husband Ron and lovable dog Hank. You can visit her site at http://www.onewhowrites.com.
Copyright © 2010 Julie Barnes and One Who Writes
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